Frequently Asked Questions

Because they've earned it. Oil of oregano, black seed oil and aged garlic have been used across cultures for thousands of years – long before the supplement industry existed. We only work with botanicals that traditional use trusted first and modern research has since studied, and we standardize them so every softgel delivers the same dose.

Each THYVA softgel is built around one botanical and one job: Oil of Oregano + Black Seed Oil – daily immune, gut and energy support.† Aged Odorless Garlic + CoQ10 – support for heart health, healthy circulation and cellular energy.† Most people start with the one that matches their top concern; many take both.

Take 2 softgels daily with a meal and a glass of water – most people take them with breakfast. One pouch (60 softgels) is a full 30-day supply. Do not exceed the recommended dose.

No. Liquid oregano oil is notorious for burning and lingering. Our softgels deliver the same standardized potency without taste or burn. The aged garlic is odorless too – no garlic breath.

Everyone is different. Many customers describe easier digestion and steadier mornings within the first weeks; heart and circulation support builds over 2–3 months of consistent daily use. We recommend giving it at least 60–90 days – that is why we offer a 30-day guarantee on your first pouch.

Yes. Every batch is tested by an independent lab for purity, potency and contaminants before it ships. What is on the label is what is in the softgel – no proprietary blends, no fillers, no hidden ingredients.

Our products are made from food-grade botanical ingredients that are generally well tolerated alongside most daily routines. If you take medication (especially blood thinners), are pregnant or nursing, or have a medical condition, please talk to your healthcare provider before starting any new supplement.

Yes. Both formulas are non-GMO, gluten-free and contain no artificial colors, flavors or fillers. The softgel shell is gelatin-based (not vegan).

We currently ship to addresses in the United States only.

Orders are processed within 1–3 business days and delivered within 2–5 business days by USPS or UPS. You receive a tracking link by email as soon as your order ships.

Once your order ships you get a confirmation email with a tracking number. Tracking can take 24–48 hours to update after the label is created.

Contact us as soon as possible at support@thyva.co with your order number. If the order has not shipped yet we can usually update or cancel it.

Please check with household members, neighbors and your mailbox or parcel locker and allow 1–2 extra days. If it still has not turned up, contact us – in most cases we send a replacement.

Send us a photo of the item and packaging within 7 days of delivery and we will replace it or refund it in full, including shipping.

Choose Subscribe & Save at checkout and your softgels ship automatically every 30 days (or the frequency you pick) at a discounted price. Pause, skip, change or cancel anytime.

No lock-in, no fees. Log in at thyva.co/account → Subscriptions, or email support@thyva.co with your name and order number. Please make changes at least 24 hours before your next billing date.

Your first order is charged at checkout. After that you are billed automatically before each shipment on the same cycle until you cancel. We email you a reminder before every renewal.

Every first order comes with a 30-Day Money-Back Guarantee. Try THYVA for a full 30 days from delivery. If it is not working for you, email us for a full refund of the product price – no need to send anything back, no hassle.

Email support@thyva.co with your full name and order number within 30 days of delivery. Approved refunds are issued to your original payment method within 5–10 business days.

Email support@thyva.co or use the form on our Contact page. We answer Monday – Friday, 9:00 AM – 6:00 PM (EST), usually within 24 hours.